About Us

Masterclean2000 Ltd is an established cleaning company with an impressive portfolio of corporate and commercial clients. We are a locally owned and operated company servicing the Wellington and Hutt Valley, not a franchise. This means you will be dealing with members of your local business community.

Our point of difference

Our biggest  point of difference is that we genuinely do care about customer satisfaction.  We train our cleaning staff well and quality control their work.

Even with our stringent processes, we understand there can still be small issues that arise for our customers.  We take all issues notified to us seriously and we take action to rectify them in double quick time.  For us, actions really do speak louder than words!

Adding value

Sometimes the ways in which we add value go unnoticed by our customers because we deliver them as part of our standard cleaning services, such as:

• Using our initiative to clean obvious areas of concern without being asked
• Not disturbing private meetings to maintain our cleaning routine
• Advising of actual or potential security risks

In addition we:

• Do our very best to re-schedule our cleaning to suit your requirements
• Can advise on the use of re-cycling systems and eco-friendly products
• Ask for feedback to ensure our services are meeting your needs and our high standards

Customer care

The success of our business is largely due to our focus on customer care.  It all starts with a site visit and our careful attention to your cleaning requirements.  From there we prepare a full proposal and ensure we are on hand to answer any questions you may have.

Cost savings

We do everything we can to help you save money. For example:

• Accurate assessment and quoting of your cleaning requirements from the outset
• Our attention to quality control results in an overall lower cost to you
• Any savings we make from our bulk purchasing of cleaning consumables are passed on to you
• Making honest recommendations on the frequency of 'special' cleaning jobs

Our cleaning team

All of our cleaning staff has passed security checks and reference checks to ensure their honesty and integrity.  Our cleaners also understand that they are working for a local business and that motivates them to put in maximum effort for our customers.

Testimonials

We have many customer testimonials that cover a wide range of industries, services and building types.  We have provided a few testimonials for you to browse through but we invite you to contact us for testimonials more closely related to your cleaning requirements.